Accessibility Statement

Our commitment

WhatCanHelp.com is a tool for finding assistive technology, so a site that works well with it matters to us. We aim for WCAG 2.2 Level AA and fix accessibility problems as we find them or hear about them. We haven't gotten everything right — if something doesn't work for you, we want to know.

This page describes what we aim for and where we are now. Accessibility is ongoing work, and we expect to keep improving as we hear from the people who use the site.

What we've done so far

• Semantic HTML throughout — proper headings, landmarks, and ARIA labels
• Keyboard navigable — interactive elements are reachable and operable by keyboard, and keyboard focus is kept when browse filters change and when Match results load
• Automated checks (axe-core) run on key pages with every change, to catch common issues early
• A September 2026 internal audit of browse, Match, product pages and the PDF report. Its findings are fixed apart from a few small ones, listed below
• Color contrast is checked automatically against WCAG AA (4.5:1 for text, 3:1 for large text), and the Increase contrast setting raises text to AAA (7:1)
• Skip-to-content link for keyboard users
• No autoplay media, no flashing content
• Responsive design that works across devices and zoom levels
• Visible focus indicators on interactive elements
• Product descriptions are written in plain language, aiming for about an 8th-grade reading level, and technical terms are explained the first time they come up
• Adjustable text size, line spacing, theme, Increase contrast and reduced motion in the Settings menu
• Single-key keyboard shortcuts on browse and product pages (press ? to list them), which can be turned off in the Settings menu

Known limitations

We have not yet completed a third-party WCAG audit. Product pages and the catalog are rendered on the server and readable without JavaScript; Match, the shortlist and Compare need JavaScript to work.

The downloadable PDF report is tagged, so screen readers get its headings, lists, links and descriptions of its QR codes, and it has a title and a set language. We check that structure automatically on every change, but we haven't yet run it through a PDF/UA checker or a full screen-reader pass, so if something in a report reads wrong, please tell us. The product details in it are also on the site: each product in the report links to its product page.

The findings from our own WCAG 2.2 audit (September 2026) are fixed, apart from a few small ones: at 200% text size some filter counts and placeholder titles get cut off, and the report's citation and footer text is small. Those fixes have been tested with automated checks and browser tests, but not yet with every screen reader, so if something doesn't work with yours, please tell us.

Still in progress

This list covers the whole site, not only accessibility.

• Screen-reader testing: VoiceOver testing of the core flows (browse, Match, product pages) is in progress, and we're working on testing with NVDA, JAWS and TalkBack.
• Funding overviews: the funding directory covers every state and territory, but the short “How the pieces fit” overview is written for Maryland, Michigan and Oregon so far.
• Mobility products: the catalog has mostly canes, plus a few walkers. Wheelchairs, grab bars, shower seats and ramps aren’t listed yet.
• Communication (AAC) devices: the catalog has AAC apps, simple recorded-message devices, eye trackers and a few dedicated speech-generating devices. Several widely used speech-generating devices and AAC apps, such as TD Snap, aren’t listed yet.
• Product photos: some products show a brand logo or a lettered tile where a photo of the product should be.

Report an issue

If something on this site is hard to use, email hello@whatcanhelp.com — let us know what page you were on and what assistive technology you were using, and we'll work on it.