A captioned telephone with a black handset on a cord, a numeric keypad, and a screen showing captioned text.

CapTel 2400i Telephone

by Ultratec

$75.00, see price history

Price is what the vendor listed when last checked. Confirm it with the vendor before buying.

Setup with instructions A family member can set this phone up with the instructions or phone help that come with it. It needs two connections (phone line and internet), plus an order verification step and optional Bluetooth pairing, so it is more than plug-and-go. It does not need a clinical assessment.

What it is

Summary

AI-generated from vendor-published content · October 1, 2026

This is a captioned phone that shows the words of a call on a large touchscreen while you listen, so you can read along with what the other person says. It amplifies sound by up to 40 dB, has a built-in answering machine, and lets you dial by tapping pictures. You can also pair a Bluetooth headset, neckloop, hearing aid, or cochlear implant for clearer sound. It needs both a phone line and an internet connection, and the captions come from a free service that works on calls within the United States only. It cannot pair with a cell phone.

Getting it

Many states lend devices like this for trial periods, free or at low cost — find your state's AT lending program.

Where to get it

Diglo Visit
$75.00

This is the vendor WhatCanHelp tracks for this product — it may also be available from other retailers or a local supplier, and prices vary.

How to fund this

These are common places to ask about paying for equipment like this. Each one decides its own eligibility and what it covers, so start by asking them.

All funding programs, state by state →

Details

Quick Facts Catalog facts · auto-generated
Addresses
Age range
Complexity
Setup with instructions
Price
$75.00
Funding
  • Insurance
  • Medicaid waiver
  • Out of pocket

What setup looks like

  • With a guide
    1. Connect the phone to your telephone line and your internet connection, and plug it in.
    2. After you order, expect an email from a CapTel representative within two business days to verify your information. Your order ships once you reply.
    3. Installation help is offered by a technician where available, or over the phone. Plan on about 30 minutes, plus a little more if you pair a Bluetooth headset or hearing device.

Sources & fine print

Vendor facts (name, price, platforms, vendor link) sourced from Diglo — view on vendor site (opens in a new tab); last checked October 31, 2026.

Classification & description AI-generated from vendor-published content on October 1, 2026 · confidence: high. Vendor specs may lag; verify before relying on details in a clinical or funding artifact.

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